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Property Information

Address 1: Dardignac 0184 , Providencia, Barrio Bellavista

City: Santiago - Region Metropolitana [Santiago]

Postal Code: 7520361

Contact Name: Gonzalo Rodriguez

Phone: 56 2 2732 3146

Email: info@bellavistahostel.com

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 03:00 PM

Check-Out: 11:00 AM

Terms and Conditions

Hostel rules

Only registered guests are allowed on hostel premises. Any guest(s) who brings people from outside into the hostel without hostel authorization shall be checked out immediately without refund.

The Bellavista Hostel is smoke-free. Should it be brought to our attention smoking has taken place, a cleaning fee of US$50 will be assessed. Smoking is permitted in our outdoor areas.

The Bellavista Hostel Management and Staff reserve the right to refuse accommodation to anyone or end their stay before the reservation finishes if standards of behaviour are not met, in cases such as this no money will be refunded to the guests. Guest are expected to respect other guests as well as staff and property.

The customer will be responsible for any loss or damage caused at the hostel.


Personal Property


It is a guest’s responsibility to ensure that personal belongings are secure at all times. The Bellavista Hostel accepts no liability for the loss, theft or damage to guests’ property, however sustained or caused. We strongly recommend guests bring a padlock to use on lockers or buy one at reception on arrival.

Terms and Conditions

Please read our Terms and Conditions carefully prior to making any booking via this website. The Bellavista Hostel guarantees to provide the lowest room rate available on www.bellavistahostel.com. By making a booking via this website, you confirm you accept these Terms and Conditions.

Reservations

Bookings can be made Online, by Email (info@bellavistahostel.com) or In person with our reception team at the hostel.  We do not take reservations over the Phone. You agree that you may only make reservations for yourself and your invited guests, and you must not make reservations for the purpose of reselling, posting, advertising or marketing reservation information through third-party websites or other means, or any false, fraudulent or speculative reservations.

If you, or through any third party or agency, need to book on behalf of one or more proposed guests, you must make the reservation directly through our reception.

Change of guest name of any reservation is not allowed unless there are any special circumstances deemed acceptable by our booking team. The hostel has the right to reject any guest from checking-in if the guest name is different from the name as stated on the reservation.We reserve the right to cancel or modify the reservation you made in its sole discretion without notice if it appears that any reservation has been made in breach of the above terms or involve any abuse of the reservation service.

The rates include taxes, breakfast, linen, high speed internet access and use of common areas.


Group Bookings

Groups consist of 12 people or more and can only be booked by email  info@bellavistahostel.com
Age restrictions

Guests under 18 may stay only when accompanied by an adult and cannot book a shared room.

Payment

Balance of booking has to be paid immediately when checking in at the hostel. We accept cash (chilean pesos and US dollars), VISA, Master Card and American Express. All taxes are included if you are non-resident traveler and are paying in US dollars. If you pay in chilean pesos we are required to charge a 19% VAT to you booking to comply with tax regulations. Chilean nationals are also required to pay the VAT and may only pay in chilean pesos.

 Check-in and Check-out

You can check–in from 3pm and check-out is at 10 am.If you arrive earlier, you are welcome to leave your luggage in our storage room. Our receptionist will be there with a smile and some tips on where to get a good coffee and lunch!If you arrive late, no worries, our reception is open 24/7! However, let us know if you plan to arrive after midnight so we do not cancel your booking.

We will require a valid identification for check-in, preferably a passport or a government issued National Identity card. We are unable to check anyone in without this.


You can hang out in our lounge area after checking-out if you love the place and want to stay with us a little bit longer 😉. 

Changes / Cancellation conditions

A change can be made to your reservation until 2 pm, the day before your arrival. After that time,  If you need to change the dates of your booking contact our reservation team via info@bellavistahostel.com or inquire at front desk upon checking in.

Changes of dates are subject to availability and rate differences may apply.

Shortening of stays are possible until moment of check-in. After check-in no refunds will be owed as a result of guest shortening their stay.

If you book via another website, the changes before arrival may have to be done directly with the agent.


When booking directly with our website bookings can be cancelled without charge until the day of arrival. Bookings made though other websites will usually require a 24 or 48 hour notice to be cancelled without charge.  Please note that the deposit, fees paid to Hostelworld, Hostelbookers, Hostelclub and Expedia are not refundable (this money goes directly to these agents). 
 
No Show

If you fail to arrive for your stay, you will be charged for the first night of your stay.